Reporting Concerns & Complaints

Examples include:

• Violations of NCC's Student Code of Conduct or other Policies
• Bullying
• Physical Harassment/ Assault
• Sexual Harassment/Assault
• Stalking
• Disruptive Behaviors
• Discrimination
• Weapons on campus
• Cheating/Plagiarism
• Vandalism
• Concerning/Odd Behavior
• Drug Use/Dealing
• Alcohol/Intoxication
• Title IX Violations
• Fraud & Abuse

The online report should not be used in an emergency. For concerns that need immediate attention please contact one of the following:

• 9-1-1
• Public Safety
  • Bethlehem Campus 610.861.5588
  • Monroe Campus 570.369.1911
  • Fowler Center 484.390.3240
• Student Affairs
  • Office of Student Affairs (Bethlehem)
    College Center Suite 200
    610.861.4558
  • Associate Dean of Students Office (Monroe)
    Keystone Hall 130
    570.369.1842

• Students and Staff may utilize the Online Reporting Form
• Students should visit one of the following offices to report non-urgent concerns in person:
  • Office of Student Affairs (Bethlehem)
    College Center Suite 200
    610.861.4558
  • Associate Dean of Students Office (Monroe)
    Keystone Hall 130
    570.369.1842
• Staff may contact their Supervisor, a member of President's Cabinet, or the Office of Human Resources

• Once a report is received, it will be reviewed and assigned to the appropriate College personnel for further action or investigation. You may be contacted for additional information as needed. Please note that anonymously submitted reports may limit our effectiveness in dealing with concerning behavior.

• College Policies
• Faculty or staff members
• Students or guests
• Facilities (i.e., Buildings and Grounds)

• Online Student Complaint Form
• Students may visit one of the following offices:
  • Office of Student Affairs (Bethlehem)
    College Center Suite 200
    610.861.4558
  • Associate Dean of Students Office (Monroe)
    Keystone Hall 130
    570.369.1842
• Email: studentcomplaints@northampton.edu

Once a complaint is received, it will be reviewed and assigned to the appropriate College personnel for further action or investigation. You may be contacted for additional information as needed. Please note that anonymously submitted, online complaints may limit our effectiveness in processing your complaint. Our goal is to follow-up on all complaints within 5 business days.

If a student's complaint is not addressed to his or her satisfaction, he or she has the right to appeal. Appeals must be submitted in writing to studentcomplaints@northampton.edu.

Appeals must include the following information:

• Brief outline of steps the student has taken towards resolving the issue
• Decision given by the person handling the complaint
• Reason for the appeal
• Possible solution(s) to the complaint that would satisfy the student
• Student contact information (phone, email, etc.)

After an appeal has been submitted, the student who submitted the appeal will be provided with information regarding next steps in the process and may be asked for additional information, if necessary, within 10 working days.

Appeals will be sent to the appropriate vice president whose decision will be considered final.