Healthcare Office Coordinator

Business & Technology

Degree awarded: Associate in Applied Science

Program Narrative

Northampton's Office Administration degree programs are designed to prepare you for a wide variety of opportunities in a modern office setting. The two degrees offered by the Office Administration department are Office Administrative Assistant, and Healthcare Office Coordinator. Both programs provide course offerings and experiences to prepare the graduate to work as a team player in a specialized office environment.
Your studies will include state-of-the-art office equipment and software. You will learn the marketable skills required to work well with other people in an office environment, and these skills will be applied through a valuable internship experience related to your field of study. We emphasize development of professional attitudes, values, and ethics. As you grow through the program, you will gain critical thinking, priority setting, and decision-making skills needed in today's business environment.

Program Features

This program prepares you to accept the responsibilities and challenges expected of a skilled healthcare office coordinator in the vast professional medical field. A healthcare office coordinator ensures a well-run practice for physicians and patients in strict compliance with healthcare laws. Office coordinators oversee the business operations of medical offices, clinics, managed care organizations, health agencies, and similar organizations. Their responsibilities are broad in scope and highly dependent on the size of the practice.
Courses for the healthcare pathways include Basics of Human Anatomy and Physiology, CPT Coding Methodology, and PCS Coding Methodologies. We have an excellent record of employment for our graduates in the full range of medical office settings.

Student Learning Outcomes

Students who complete the program will:

  • Utilize analytical skills and administrative techniques necessary to organize, prioritize, and manage the flow of confidential information in a healthcare setting.
  • Display professional behaviors congruent with core values, standards, and ethics in healthcare.
  • Exhibit professionally acceptable oral, written, and interpersonal communication skills.
  • Employ critical thinking skills for appropriate decision making for healthcare office efficiency and financial health.
  • Demonstrate leadership and supervisory skills and an appreciation of diversity to support the organization and its goals.
  • Evaluate patient records to maximize reimbursement.
  • Apply the patient accounting revenue cycle.
  • Perform essential business planning and office management skills in the healthcare office setting.

Endorsed by Local Employers

Potential employers for those following this healthcare career pathway include:

  • Hospitals
  • Community Health Centers
  • Ambulatory Surgical Units
  • Outpatient Laboratory Centers
  • Physician's Offices
  • Urgent Care Centers
  • Elder Care Facilities

This program can be completed in the day or evening, on a full- or part-time basis.
To graduate from the Healthcare Office Coordinator Program, and prior to the start of any internship placement, Healthcare Office Coordinato students enrolling in Internship (OFAD 250) are required to submit current documentation to local health networks to include, but not limited to, proof of health insurance, a physical exam, lab tests and immunizations, criminal history record information (CHRI), FBI Clearance, and Child and Elder Abuse History Clearance.

Please contact the Program Coordinator or Division offices should you have questions.

Healthcare Office Coordinator

Associate in Applied Science Degree

Course Code Course Title Credits
First Semester
BIOS 130 Basics of Human Anatomy and Physiology 4
CMTH 102 Speech Communication 3
ENGL 101 English I 3
OFAD 101 Essentials of Keyboarding and Formatting I 3
HCOA 154 Medical Terminology 3
  Second Semester  
CISC 101 Introduction to Computers 3
ENGL 151R English II (Report Writing) 3
HCOA 175 ICD-10-CM/PCS Coding Methodologies 3
HCOA 176 CPT Coding Methodology 3
PSYC 103 Introduction to Psychology 3
HCOA 172 Health Insurance Basics 3
  Third Semester  
ACCT 100 or ACCT 101 Accounting for Non-Accountants or Financial Accounting I 3
BUSA 221G Business Communications 3
CISC 104 or OFAD 152 + OFAD 143 Microcomputer Applications
or OFAD 152 Excel for the Medical Profession and OFAD 143 Introduction to Access
HCOA 177 Health Information Management 3
BUSA 205 Management Fundamentals 3
  Fourth Semester  
BUSA 226 Human Resources Management 3
HCOA 240 Medical Office Managment Procedures 3
OFAD 250 Internship 3
PHIL 202 Ethics & Moral Problems 3
______ General Education Elective + 3
______ Elective 3
  Total Credits 67/68

+ For the General Education Elective, students must select one course from the list of approved courses in one of the following categories: Arts & Humanities (AH); Social Science: Societies and Institutions over Time (SIT); Social Science: Scientific Study of Human Behavior (SSHB).

One course should be designated as Diversity and Global Awareness (D).

Career Potential: Medical Office Manager, Medical Administrative Assistant, Administrative Assistant, Medical Receptionist, Medical Billing Clerk, Medical Transcriptionist, Medical Coder, Medical Records Clerk, Medical Secretary