Medical Administrative Assistant

Business & Technology
Degree awarded: Associate in Applied Science

Program Narrative
Northampton's Office Administration degree programs are designed to prepare you for a wide variety of opportunities in a modern office setting. The three degrees offered by the Office Administration department are: Office Administrative Assistant, Medical Administrative Assistant, and Legal Administrative Assistant. Each program provides course offerings and experiences to prepare the graduate to work as a team player in a specialized office environment.

Your studies will include state-of-the-art office equipment and software. You will learn the marketable skills required to work well with other people in an office environment, and these skills will be applied through a valuable internship experience related to your field of study. We emphasize development of professional attitudes, values, and ethics. As you grow through the program, you will gain critical thinking, priority setting, and decision-making skills needed in today's business environment.

Program Features
This program prepares you to accept the responsibilities and challenges expected of a skilled administrative assistant in the vast professional medical field. Students gain proficiency in technology, communication, human relations, time management and organizational skills, decision-making, and creative thinking.

Your training will include medical terminology, development of the special administrative skills needed for front office, medical transcription, health services coding, and insurance responsibilities. Technology training emphasizes specialized medical software, as well as word processing, spreadsheet, database, graphics, and communications applications. You will become an accurate, resourceful, and productive professional comfortable communicating with other medical professionals in a healthcare environment.

We have an excellent record of employment for our graduates in the full range of medical office settings.

This program can be completed in the day or evening, on a full- or part-time basis.

To graduate from the Medical Administrative Assistant Program, and prior to the start of any internship placement, Medical Administrative students enrolling in Internship (OFAD 250) are required to submit current documentation to local health networks to include, but not limited to, proof of health insurance, a physical exam, lab tests and immunizations, criminal history record information (CHRI), FBI Clearance, and Child and Elder Abuse History Clearance.

Please contact the Program Coordinator or Division offices should you have questions.

Program Outcomes
Graduates of the program will:

  • Master operation of state-of-the-art industry equipment and software and appropriately utilize these to accomplish work-related tasks accurately and productively in an office environment.
  • Utilize and apply specific field-related knowledge, skills, and experiences to function effectively as a team member in today's challenging work environment.
  • Exhibit oral, written, and interpersonal communication skills and poise necessary to work effectively with people in business.
  • Utilize analytical skills and administrative techniques necessary to organize, prioritize, and manage the information flow in an office setting.
  • Exemplify professionally acceptable attitudes, values, and ethics needed in business.
  • Procure an appropriate position in business with a commitment to life long learning to achieve professional growth.
Medical Administrative Assistant,
Associate in Applied Science Degree

Course Code Course Title
Credits
First Semester
CMTH 102 Speech Communication
3
ENGL 101C English I
3
OFAD 101 or Keyboarding I on Microcomputers or
3
OFAD 100+146 Electronic Keyboarding + Formatting with Word
OFAD 111 or Trends in Office Automation or
3
OFAD 147+148+149 Introduction to Windows + Learning the Internet + PowerPoint
OFAD 154 Medical Terminology
3
15
Second Semester
ENGL 151R English II (Report Writing)
3
OFAD 121 Keyboarding II on Microcomputers
3
OFAD 125 Word Processing Applications
3
OFAD 155 Basic Medical Transcription
3
OFAD 170 Coding for Medical Services
3
OFAD 172 Processing: Health Care Services Reimbursements
3
18
Third Semester
BUSA/OFAD 221G Business Communications
3
OFAD 201 Advanced Document Production
3
OFAD 205 Microsoft Office Software Applications
3
-------------- General Education Elective
3
-------------- General Education Elective
3
15
Fourth Semester
OFAD 230 Modern Office Procedures
3
OFAD 240 Medical Office Management Practices
3
OFAD 250 Internship
3
-------------- General Education Elective
3
-------------- General Education Elective
3
-------------- Elective
3
18
Total Credits
66
  • For the General Education Electives, students must select one course from the list of approved courses in Mathematics (QL) or Science (SCI). In addition, students must select three courses from at least two of the following categories: Arts & Humanities (AH); Social Science: Societies and Institutions over Time (SIT); Social Science: Scientific Study of Human Behavior (SSHB).
  • One course should be designated as Diversity (D).
  • Completion of BUSA/OFAD 221G satisfies the Writing Intensive (WI) requirement.
  • Computer competencies are included in various courses in this program. Thus, completing the program automatically satisfies the computing requirement for the program.

Career Potential: Medical Office Manager, Medical Administrative Assistant, Administrative Assistant, Medical Receptionist, Medical Billing Clerk, Medical Transcriptionist, Medical Coder, Medical Records Clerk, Medical Secretary

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